Top Ranking Reflects Armstrong's Commitment to Providing a Superior Customer Experience in Broadband Internet 

Medina, OH — Armstrong is proud to announce that it has been ranked #1 in the CTAM/Harris X Internet Service Satisfaction Survey. This nationwide survey evaluated the overall satisfaction of home internet services among 71,204 households. Of the twenty internet providers ranked, Armstrong achieved the highest scores among other multiple system operators in customer satisfaction, speed, internet price, and internet network quality. Armstrong is thankful for a third year of receiving significant recognition tied to its internet products and services. Last year, PCMag.com recognized Armstrong as the #1 Internet Service Provider in the cable provider category. In 2022, Cablefax, an industry-leading publication, recognized Armstrong as the Independent Operator of the Year, the second time it received this award. “We are an integral part of the communities we serve and know that our loyal customers expect to receive the very best broadband internet and customer care in exchange for their hard-earned money,” VP of Marketing and Sales Ken Ashley says. “Overall, our services work, and when customers have questions or need anything, they can stop by one of our local offices to talk face-to-face with a care professional or call us 24/7/365 for free customer care or to schedule an in-home appointment with a professional technician – signature blue booties included.” Armstrong’s achievement in this survey highlights its continued industry leadership and affirms the company’s ongoing efforts to enhance the customer experience. This is a result of Armstrong continually investing in its employees, fiber network, speeds and latency, and the communities it serves. As more households rely on reliable internet connections, Armstrong remains committed to providing market-leading internet with premium Wi-Fi and the highest standards of service. 

About Armstrong: A third-generation family-owned and operated business, Armstrong is the 11th largest Multiple System Operator (MSO) of telecommunications services in the United States. It provides fiber broadband internet, streaming television, and telephone services to residential and business customers across Pennsylvania, Ohio, West Virginia, Maryland, Kentucky, and New York. Armstrong is dedicated to delivering outstanding broadband internet products, exceptional customer experiences, and long-term support to local communities. 

For more information about Armstrong, visit https://armstrongonewire.com/WhyArmstrong